Each and every order from Eleven:11 is custom made, and therefore takes a little extra time to produce. We aim to deliver your items within 7 to 10 days after purchase. This does not include weekends and bank holidays.
You will find a handy size guide on each product page, with details of the measurements of each item. If you are still unsure, send us an email and we would be more than happy to advise!
We take great pride in producing a sustainable, ethical collection that is of the highest quality, but if you find that you have received a faulty item, send us an email at firstname.lastname@example.org and we would be happy to offer a refund or a replacement item. You have 30 days from the receipt of the item to return a faulty item to us.